Call Center Quality Control Specialist (in French)

Location: Kraków (Prądnik Biały)


Your new employer in Poland is a well-known business solutions provider that is gradually expanding its business across Europe. The company currently employs over 500 people and regularly receives awards for its good service. Currently, our client is looking for French-speaking employees in Quality Control. The company supports its employees at all times in their professional development, leaves them a lot of freedom at work and promotes innovation.

What you will do if you receive the job:

  • Draft and implement quality assurance policies and procedures
  • Devise sampling procedures and directions for recording and reporting quality data
  • Review the implementation and efficiency of quality and inspection systems
  • Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Analyze data to identify areas for improvement in the quality system
  • Develop, recommend and monitor corrective and preventive actions
  • Identify training needs and organize training interventions to meet quality standards
  • Coordinate and support on-site audits conducted by external providers
  • Evaluate audit findings and implement appropriate corrective actions
  • Monitor risk management activities
  • Assure ongoing compliance with quality and industry regulatory requirements

Our expectation:

  • You are a French speaker (min. C1)
  • You are a English speaker (min. B2)
  • Quality inspection, auditing and testing experience
  • Knowledge of tools, concepts and methodologies of QA
  • Knowledge of relevant regulatory requirements
  • Proficient in VPN and remote dial-in users
  • Support for laptop, desktops, and printers
  • Proficient on PDA and blackberry support

What we offer:

  • Employment contract directly from the company
  • Attractive salary 7000 PLN gross monthly
  • Service package: private medical care (Luxmed), Multisport card, private life insurance
  • A modern workplace close to the City Center (Prądnik Biały, Kraków)
  • Good atmosphere and international working environment

Interested in new adventure?


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