Dutch Airline Back Office Lisbon opportunity for Dutch speakers looking for a stable office position with regular working hours. Join the Legal Claims Department of a leading European airline and enjoy a Monday–Friday schedule with no shifts and no direct customer service.

✨ EXTRA PROJECT BONUS – €2,000 gross total, paid monthly (€166 gross/month) during the first year of your contract!

Fluency in Dutch is must have with this position

• Possible start: 3.09


• Great opportunity to work from Monday – Friday 8:00-17:00 h -( 40h/week) – NO SHIFTS


• We provide training at the beginning of work, you don’t need to have a previous experience


• Back office job position – you will deal directly with the Airline’s legal department!


• Recruitment process 100% online

Join the Legal Claims Department of one of Europe’s leading low-cost airlines.

This is a back-office role with no customer contact, focused on handling passenger claims and cooperation with legal representatives and regulatory authorities. Enjoy a stable Monday–Friday schedule with no shifts and a private life-friendly work environment.

• Assess and manage passenger claims related to delays, cancellations and travel disruptions


• Communicate with legal representatives, public authorities and regulatory bodies regarding ongoing cases


• Review supporting documentation and ensure compliance with passenger rights regulations


• Handle complex and escalated cases in a structured and professional manner


• Work closely with internal teams and external stakeholders to ensure compliance with passenger rights regulations

• Base salary: 1283 € gross x 12 months (or 1100 € gross x 14 months) – you choose the payment schedule!


• 75€ gross– fixed monthly project bonus


• up to 175€ gross performance bonus


• meal allowance: 7,63€ NET/day (it’s approx. 167,86€ NET/month in a voucher card)


• 166€ gross – EXTRA PROJECT BONUS (part of a total of €2,000 gross paid monthly during the first year of contract!)

Total monthly package, average: €1524–€1867 gross/month 

• Possible start: 3.09


• Fixed working time frames: Monday – Friday 08:00- 17:00 (40h per week, 5days per week)


• Full time, renewable employment contract for 6 months (according to the Portuguese law)


• Training is provided at the beginning of the work


• Office work system in our modern office in Lisbon -Oriente


• A Bring a Friend Program with attractive incentives


• Private Health Insurance from day 1


• Personal and career development programs and mentoring to develop skills


• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!


• Complete online hiring process regulated

• Fluency in Dutch (C2 – native)


• Communicative English level


• You live anywhere in Lisbon or you are ready to relocate there


• Ability to communicate clearly and effectively


• You are looking for adventure in fast growing, international company


• We do NOT require previous experience, we will teach you everything


• EU citizenship or valid Portuguese work permit required

Enjoy a stable Monday–Friday schedule with weekends free while building your career in an international airline environment.

Work in a structured back-office role without direct customer contact, receive paid training, private health insurance and attractive employee benefits from your very first day.

Are you interested in a new adventure with a back office role?
Then apply with your CV in 3 easy steps!

We look forward to you!

Note: This position is open to candidates already based in Lisbon or willing to relocate.

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position

Dutch jobs Lisbon • Dutch speaking jobs Portugal • Dutch Airline Back Office Lisbon • Dutch Back Office Portugal • Airline Back Office Jobs • Legal Claims Specialist Lisbon • Aviation Jobs Portugal • Dutch Office Jobs Lisbon • Back Office Dutch Portugal • Customer Claims Portugal • Luchtvaart vacatures Portugal • Administratief medewerker Portugal • Nederlandstalige banen Portugal • Jobs for Dutch Speakers in Portugal • Monday Friday Office Jobs Lisbon

Explore more Dutch-speaking jobs in Portugal on our website: https://prorekruter.com