Dutch Customer Support | Restaurant Technology | Hybrid Athens | Starts 5.10 & 2.11

1450 EUR gross x14 + up to 10% bonus + meal allowance Greece, Athens Permanent, Full time Remote
Opportunities in Greece
Dutch Customer Support Athens — would you like to combine customer service, technology and the fast-paced world of hospitality? Join an international restaurant technology project and help Dutch-speaking restaurant partners keep their reservations and guest experience running smoothly.

✅ Location and schedule

  • Possible starts: 5.10 or 2.11
  • Office in Athens – Neos Kosmos
  • First 3 months fully onsite
  • After the first 3 months: hybrid work model based on performance and professional conduct
  • Schedule: Monday–Sunday, rotational shifts between 09:30 and 19:00

✅ About the project

Join the customer support team of a leading international restaurant technology platform.

You will support restaurant partners using digital reservation and guest-management solutions and help them resolve everyday product and technical questions.

✅ What you will do

  • Support Dutch-speaking customers via phone, email, live chat and WhatsApp
  • Answer questions about the platform and its features
  • Provide clear product guidance and basic technical support
  • Resolve customer issues efficiently and professionally
  • Escalate complex technical and billing requests to the appropriate teams
  • Document customer interactions and follow internal service standards

✅ Salary & bonuses

  • Base salary: €1,450 gross/month x14 — including two additional salary payments: one full salary at Christmas, half a salary at Easter and half a salary in summer
  • Monthly performance bonus: up to 10% of the base salary (up to €145 gross/month)
  • Meal allowance via Up Hellas Mastercard

Total monthly package: €1,450 gross base + up to €145 performance bonus + meal allowance.

✅ What we offer

  • Possible starts: 5.10 or 2.11
  • Permanent full-time Greek employment contract
  • Paid training from the start
  • First 3 months fully onsite in Athens – Neos Kosmos
  • Hybrid work model after 3 months, based on performance and professional conduct
  • Company-provided work equipment
  • Private health insurance from day one, including dental and eye care
  • Free gym and wellness activities
  • International environment with long-term career opportunities

✅ What we expect

  • Dutch at C1 level or higher
  • English at B2 level or higher
  • Previous experience in customer service, hospitality or customer relations
  • Good communication, active listening and problem-solving skills
  • Comfort working with multiple systems and managing priorities
  • Good computer literacy and a customer-oriented approach
  • EU citizenship or a valid residence permit with full rights to work in Greece

✅ Ready for your next career move in Athens?

Interested in this Dutch Customer Support Athens opportunity? Apply with your CV and join an international restaurant technology project! Explore more jobs in Greece

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