Français / FRENCH Customer Advisor: Payment Service, Lisbon Oriente, start: 8.10

1085€ gross x 12 Months + 65€ fixed bonus + extras Portugal, Lisbon Fixed term, Full time Office based
Opportunities in Portugal

French Customer Advisor Lisbon opportunity for French speakers looking for an international office-based job in Portugal.


Join a modern payment services project in Lisbon-Oriente with attractive bonuses, private health insurance and full onboarding from day one.

✅ Location: Lisbon-Oriente, Portugal
  • Possible start: 8.10
  • We offer efficient and fast remote recruitment process
  • It is great possibility to get good money throughout the year in Portugal!
  • Rotational schedule time frames: Monday-Sunday 24/7 (full time: 8h/day, 40h/week, 5 days/week) with 2 rotating days off!
  • No experience required, we will teach you everything!

About the Project

This project is dedicated to supporting a leading provider of payment solutions and business technology. Their innovative platform empowers businesses of all sizes to sell seamlessly, manage operations efficiently, and enhance customer interactions. From payment processing and inventory management to appointment scheduling and online ordering, their solutions help businesses streamline their daily operations.

As a French & English Customer Advisor, you will assist users with inquiries, troubleshooting, and optimizing their experience with the platform.
Join a dynamic team and contribute to the success of businesses worldwide!

What you will do:

  • Providing high-quality support in French and English via phone, email, and chat while maintaining a professional and friendly approach.
  • Assisting business clients with inquiries, troubleshooting, and optimizing their use of the platform.
  • Verifying account information and ensuring compliance with security and regulatory guidelines.
  • Identifying and resolving customer issues efficiently to enhance their experience.
  • Handling support in both French and English.

Salary:

  • Base salary: 1085 € gross x 12 months (or 930 € gross x 14 months) – you choose the payment schedule
  • 65€ gross/month – fixed project bonus
  • meal allowance: 7,63€ NET/day (approx. 167,86€ NET/month in a voucher card)
  • Night shift allowance : +25% per worked hour
  • Your average monthly gross salary ranges from €1150 to €1318 (plus night shifts allowance).

What we offer:

  • Possible start: 8.10
  • Rotational schedule time frames: Monday-Sunday 24/7 (full time: 8h/day, 40h/week, 5 days/week) with 2 rotating days off!
  • Full-time fixed-term contract for 6 months with the possibility of extension (under Portuguese law), with NO Permanence Clause required!
  • Training is provided at the beginning of the work
  • We offer office based work system in our modern location in Lisbon – Oriente
  • Complete online hiring process regulated
  • A Bring a Friend Program with attractive incentives
  • Private Health Insurance from day 1

Who we are looking for:

  • Fluency in French (min. C2)
  • Full working proficiency in English (min. B2 level)
  • You live anywhere in Lisbon or you are ready to relocate there
  • Ability to communicate clearly and effectively
  • You are looking for adventure in fast growing, international company
  • We require EU citizenship or full rights to work in Portugal

Why apply:

Start your international career in Lisbon while working on a modern payment services project supporting businesses across Europe.

Enjoy paid training, attractive bonuses, international experience and long-term career opportunities in one of Portugal’s most vibrant cities.

A great opportunity for French speakers looking for customer support jobs in Lisbon with career growth and international experience.

__________________________________________

What happens after you apply?

Recruitment process in Portugal

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