French Customer Care in Porto – office-based healthcare role supporting users of diabetes-care devices.

✅ Location

Start: 22.10
Office-based work in Porto Office Park
Work schedule: Monday–Sunday, 24/7 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
Occasional night shifts with applicable allowance
Fast and fully online recruitment process

✅ Project

As a French Customer Care Advisor, you will support customers using diabetes-care and medical devices.

You will combine customer service with basic technical guidance in a structured international healthcare project.

✅ As a Customer Care Advisor you will

Support French-speaking customers by phone, email and chat
Answer questions about diabetes-care devices and services
Guide users through basic troubleshooting
Assist with orders, renewals and documentation
Maintain accurate records and escalate complex cases when needed

✅ Competitive salary and remuneration system

Base salary: €1,000 gross/month x14
Fixed project bonus: €200 gross/month
Extra Project Bonus: €100 gross/month (part of a total of €1,200 gross paid monthly during the first year of contract)
Night shift allowance: +25% for each night hour worked
Meal allowance: €7.63 net/day, approximately €167/month, via meal card

Total monthly package: €1,300 gross/month + approximately €167 net/month meal allowance + applicable night allowance, plus 2 extra base-salary payments per year (€2,000 gross total)

✅ What we offer

Start: 22.10
Full-time 6-month fixed-term contract with possibility of extension
Office-based work in Porto Office Park
Full paid training provided
Private Health Insurance from Day 1
Fast online recruitment process

✅ Requirements

French at C2 level
English at B2 level or higher
You live in Porto or are ready to relocate
Customer-focused communication skills
Previous Customer Support experience is a great advantage, but not mandatory
EU citizenship or a valid residence permit with full rights to work in Portugal

✅ Ready for your next Customer Care role in Porto?

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Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

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Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

French Customer Care (Français) | Porto Office | Healthcare | Start 22.10

✅ Location

✅ Project

✅ As a Customer Care Advisor you will

✅ Competitive salary and remuneration system

✅ What we offer

✅ Requirements

✅ Ready for your next Customer Care role in Porto?

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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French Customer Care (Français) | Porto Office | Healthcare | Start 22.10

✅ Location

✅ Project

✅ As a Customer Care Advisor you will

✅ Competitive salary and remuneration system

✅ What we offer

✅ Requirements

✅ Ready for your next Customer Care role in Porto?

What happens after you apply?

Explore related jobs

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us