French Customer Support Lisbon Insurance opportunity for French speakers looking for a stable office role with weekends off. Join an international insurance project in Lisbon and work in a structured, non-sales environment with paid training and excellent work-life balance.

Location: Lisbon, Portugal

• Possible start: 6.08


• We offer efficient and fast remote recruitment process


• It is great possibility to get good money throughout the year in Portugal!


• 2-shifts working schedule in the time frames: Monday-Friday: 7:30-20:00 (Greek time – 8h/day, 40h/week, 5 days/week) with weekends off!


• We do NOT require previous experience, we will teach you everything

Our client is the world’s largest publicly traded property and casualty insurer for Homeowners.

If you are seeking a role where you manage a variety of internal accounts, then we would love to hear from you!

You will provide a warm and professional contact with each of our customer’s clients. You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.

• Receiving telephone calls or chat from French clients wishing to obtain various types of information concerning the insurance policy -only inbound!


• Processing via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured


• Indexation and electronic archiving in our document management tool


• Policy changes/Cancellation requests/Making a claim, updating payment details


• This position is NOT connected with sales/acquisition – it’s only operational support while the customer himself wants to change something in his account

• Base salary: 1085 € gross x 12 months (or 930 € gross x 14 months) – you choose the payment schedule


• 15€ gross/month – fixed project bonus


• up to 100€ gross performance bonus/month,


• Meal allowance: €7.63 net/day (approx. €167,86/month) via meal card

Your average monthly gross salary ranges from €1100 to €1368

• Possible start: 6.08


• 2-shifts working schedule in the time frames: Monday-Friday: 7:30-20:00 (Greek time – 8h/day, 40h/week, 5 days/week) with weekends off!


• Full-time fixed-term contract for 6 months with the possibility of extension (under Portuguese law)


• Training is provided at the beginning of the work


• We offer office based work system in our modern location in Lisbon – Oriente


• Complete online hiring process regulated


• Private Health Insurance from day 1


• Possibility to participate in a growing multicultural Project


• Benefit from our modern amenities, many discounts in local businesses, sports and social responsibility activities, internal parties and much more!

• Fluency in French (C2 – native)


• Communicative English level


• You live anywhere in Lisbon or you are ready to relocate there


• Ability to communicate clearly and effectively


• You are looking for adventure in fast growing, international company


• We do NOT require previous experience, we will teach you everything

✅ EU citizenship or a residence permit in Portugal is mandatory

Start your international career in Lisbon while working in a stable Monday–Friday role with weekends always free.

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