German Customer Support E-Bikes Athens opportunity for German speakers looking for a stable hybrid job with Monday–Friday schedule and paid training in Greece.

Join an international customer support project for a premium e-bike and accessories brand and support German-speaking customers in a modern hybrid work environment in Athens. Paid training provided — no previous experience required.

Location: Athens, Greece (Neos Kosmos – Hybrid Model)
Work Model: Hybrid (office + home office)
Schedule: Monday–Friday between 09:00–20:00 (8h/day, 40h/week, 5 days/week)
Contract: Permanent full-time contract under Greek labor law
Recruitment Process: Fast & fully remote
No previous experience required – fully paid training provided

About the Role

Join an international customer support project for a leading premium e-bike and bicycle accessories company known for innovation, quality products and direct customer communication.

You will support German-speaking customers with orders, products and general customer service questions while working in a modern hybrid environment in Athens.

This opportunity is ideal for German speakers looking for stable employment, work-life balance and long-term career growth in Greece.

What you will do:

Support German-speaking customers via phone, chat and email
Help customers with orders, products and account-related questions
Provide clear information about bicycles and accessories
Document customer interactions in internal systems
Build positive long-term customer relationships
Deliver professional and customer-oriented support

Who we are looking for:

Fluent German skills (minimum C2)
English level B2/C1
Good communication and customer service skills
Stable internet connection at home
Based in Athens or willing to relocate
Interest in customer support and premium consumer products
EU citizenship or valid Greek residence/work permit

Salary:

1300 EUR gross/month – base salary
50 EUR gross/month -guaranteed project bonus
Performance bonus up to 15%
2 extra salaries per year according to Greek law (+2600 EUR)
Daily meal voucher card (Up Hellas Mastercard)
Anniversary bonus: 500 EUR gross after every year of employment
Average monthly earnings: approx. 1350–1545 EUR gross/month + meal vouchers and extra salaries.

What we offer:

Hybrid work model in Athens
Work-life balance-friendly working hours: Monday to Friday, 9:00 AM to 8:00 PM (Greek time, 8 hours/day, 40 hours/week, 5 days/week)
Permanent full-time Greek contract
Private health insurance including dental & eye care
Fully paid onboarding training
Free gym & wellness activities
International work environment
Long-term career opportunities in Greece

German customer support Athens – Why apply?

Build your international career in Athens while working for a premium lifestyle and mobility brand in a modern hybrid environment.

Enjoy stable Monday–Friday working hours, attractive bonuses, paid training and a long-term customer support role with work-life balance in Greece.

Note: This position is open to candidates based in Athens or willing to relocate.

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What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

HYBRID in Athens! Customer Advisor in GERMAN – E-bikes – Monday-Friday

About the Role

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What we offer:

German customer support Athens – Why apply?

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HYBRID in Athens! Customer Advisor in GERMAN – E-bikes – Monday-Friday

About the Role

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Who we are looking for:

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What we offer:

German customer support Athens – Why apply?

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