German Customer Support Lisbon office job for an online platform with stable salary, fixed bonus and meal allowance.
Average monthly salary: €1460–€1630 gross + extras.
Office-based position in Lisbon Oriente supporting a well-known online platform and its German-speaking users.
📍 Location: Lisbon, Portugal (Oriente)
📅 Start date: May 21
🏢 Work model: Office-based
🕒 Schedule: Sunday–Friday, 07:00–20:30 (8h/day, 40h/week, 5 days/week, rotating, Saturday + 1 day off)
German Customer Support Lisbon – About the Role
German Customer Support role in Lisbon supporting users of an online platform in their everyday tasks.
This office-based position focuses on customer support, helping users navigate the platform, solve simple issues and ensuring a smooth experience in a structured and team-oriented environment.
This German customer support Lisbon job is part of a stable and growing sector offering long-term opportunities for German speakers in Portugal.
What you will do:
Support customers via chat, email and phone in a clear and friendly way
Help users with everyday tasks (login, domains, publishing pages)
Solve simple issues or escalate more complex cases
Collect feedback and contribute to improving the platform
Manage your ticket flow and maintain service quality
What the project offers:
Stable office-based role in Lisbon (Oriente)
Friendly and supportive team environment
Structured onboarding and full training
Fast and fully online recruitment process
Opportunity to build experience in digital services
Who we are looking for:
German level C2 (native or fluent)
English level B2 or higher
At least 1 year of Customer Support experience
Based in Lisbon and ready to work on-site
Customer-oriented mindset and good communication skills
Comfortable working with digital tools
EU citizenship or valid Portuguese work permit required
Salary:
Base salary: €1283 gross x12 (or €1100 x14)
Fixed project bonus: €180 gross/month
Meal allowance: €7.63 net/day (~€167/month)
Total monthly package: Average: €1460–€1630 gross/month + meal allowance
Start a stable role in Lisbon where you can use your German skills daily in a supportive and well-organized environment.
This German customer support Lisbon job is ideal for candidates who value clear tasks, structured work and a friendly team.
German customer support Lisbon roles are in high demand among German speakers looking for stable employment in Portugal.
This position combines a predictable schedule, stable income and the opportunity to grow within an international company.
Note: This position is open to candidates already based in Lisbon or willing to relocate.
Related searches: German jobs Lisbon German customer support Lisbon German speaking jobs Portugal Lisbon office jobs German customer advisor Lisbon German support agent Lisbon Lisbon Oriente jobs German language jobs Portugal German speakers Lisbon customer service jobs Portugal German call center Lisbon German office job Lisbon
Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after submitting my CV and I am very happy with my new job! Quick and efficient, I felt that she was working for me!
Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did not arrive)!
I like my home office job, and the fact that it’s in the tourism industry is just an added plus!
Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes.
Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful. I really liked that, unlike other recruitments, here the recruiter supported my candidacy and made sure that I was not “forgotten” by the company. The job offer came very quickly, I started after 2 weeks. Thank you for helping me find a job and recommend you to others!
Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly!
Marie took care of me at every step in this recruitment.
Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji.
Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach.
Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła na początku.
Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!! Thomas took care of every detail! I have been working in this position for six months and I am very pleased.
Good salary and most importantly – always on time!
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry.
They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was fully remote, it was contact by phone and Whatsapp, I didn’t have to go anywhere. I could start working right away with the accommodation they found in Athens.
All the time I had contact with a recruiter who was very helpful. Thanks!
Stefano L., candidate – Customer Service Agent in Italian (Athens)
