German Customer Support Athens — would you like to combine customer service, technology and the fast-paced world of hospitality?

Join an international restaurant technology project and help German-speaking restaurant partners keep their reservations and guest experience running smoothly.

✅ Location and schedule

Possible start: 5.10
Office in Athens – Neos Kosmos
First 3 months fully onsite
After the first 3 months: hybrid work model based on performance and professional conduct
Schedule: Monday–Sunday, rotational shifts between 09:30 and 19:00

✅ About the project

Join the customer support team of a leading international restaurant technology platform.

You will support restaurant partners using digital reservation and guest-management solutions and help them resolve everyday product and technical questions.

✅ What you will do

Support German-speaking customers via phone, email, live chat and WhatsApp
Answer questions about the platform and its features
Provide clear product guidance and basic technical support
Resolve customer issues efficiently and professionally
Escalate complex technical and billing requests to the appropriate teams
Document customer interactions and follow internal service standards

✅ Salary & bonuses

Base salary: €1,400 gross/month x14 — including two additional salary payments: one full salary at Christmas, half a salary at Easter and half a salary in summer
Monthly performance bonus: up to 10% of the base salary (up to €140 gross/month)
Meal allowance via Up Hellas Mastercard

Total monthly package: €1,400 gross base + up to €140 performance bonus + meal allowance.

✅ What we offer

Possible start: 5.10
Permanent full-time Greek employment contract
Paid training from the start
First 3 months fully onsite in Athens – Neos Kosmos
Hybrid work model after 3 months, based on performance and professional conduct
Company-provided work equipment
Private health insurance from day one, including dental and eye care
Free gym and wellness activities
International environment with long-term career opportunities

✅ What we expect

German at C1 -native
English at B2
Previous experience in customer service, hospitality or customer relations
Good communication, active listening and problem-solving skills
Comfort working with multiple systems and managing priorities
Good computer literacy and a customer-oriented approach
EU citizenship or a valid residence permit with full rights to work in Greece

✅ Ready for your next career move in Athens?

Interested in this German Customer Support Athens opportunity?
Apply with your CV and join an international restaurant technology project!

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Stefano L., candidate – Customer Service Agent in Italian (Athens)

German Customer Support | Restaurant Technology | Hybrid Athens | Start 5.10

✅ Location and schedule

✅ About the project

✅ What you will do

✅ Salary & bonuses

✅ What we offer

✅ What we expect

✅ Ready for your next career move in Athens?

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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German Customer Support | Restaurant Technology | Hybrid Athens | Start 5.10

✅ Location and schedule

✅ About the project

✅ What you will do

✅ Salary & bonuses

✅ What we offer

✅ What we expect

✅ Ready for your next career move in Athens?

What happens after you apply?

Explore related jobs

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us