URGENT: 16.07! Deutsch / Alemão / German Leading Video App -Customer Advisor -Lisbon Office
1238€ gross x 12 Months + 100€ fixed bonus + extras
Portugal, Lisbon
Fixed term, Full time

Job Overview

Date posted

23/06/2026

Expiration Date

31/07/2026

Location

Portugal

Qualification

German: C1-native
English: min. B2

Hours

Monday- Sunday 08:00 to 17:00 or 09:00 to 18:00 (8h/day, 40h/week)

Salary

1238€ gross x 12 Months + 100€ fixed bonus + extras

Job Application

4 Application(s)

Job Description

Location: Lisbon, Portugal (Oriente – Office-Based)
Start Date: 16.07
Schedule: Monday–Sunday between 08:00–17:00 or 09:00–18:00
Work Model: Office-Based
Contract: Full-time fixed-term contract with extension possibility
Recruitment Process: Fast & fully online
About the Project
Join an international Customer Support team supporting users of one of the world’s leading video and e-commerce platforms.

As a German-speaking Customer Advisor, you will help users with orders, deliveries, account-related questions and platform support while working in a fast-growing digital environment.

This role is ideal for German-speaking candidates looking for an office-based international job in Lisbon with stable salary, bonuses and career opportunities in the online platform industry.
What you will do:

  • Support users via inbound and outbound phone calls

  • Help buyers, sellers and content creators with account and order-related questions

  • Resolve reported issues clearly and efficiently

  • Escalate more complex cases to the appropriate internal teams

  • Provide professional customer support in a structured environment

  • Work closely with international teams and internal tools

Who we are looking for:

  • Fluent German skills (minimum C2)

  • English level B2 or higher

  • Strong communication and problem-solving skills

  • Interest in e-commerce and digital platforms

  • Ability to make rational decisions in a fast-paced environment

  • Customer-oriented mindset

  • EU citizenship or full rights to work in Portugal

Salary:

  • Base salary: 1238 EUR gross/month x12 payments or 1100 EUR gross/month x14 payments

  • 100 EUR gross fixed project bonus/month

  • Meal allowance: 7.63 EUR net/day (approx. 167.86 EUR/month)

  • Attractive monthly bonus structure


Average monthly earnings: approx. 1338–1506 EUR gross/month including bonuses.
What we offer:

  • Possible start: 16.07

  • Schedule: Full-time, Monday-Sunday, rotational shifts (24/7, 5 days/week, 2 days off)

  • Full time, renewable employment contract for 6 months (according to the Portuguese law)

  • Training is provided at the beginning of the work

  • Office work system in our modern office in Lisbon -Oriente

  • A Bring a Friend Program with attractive incentives

  • Private Health Insurance from day 1

  • Personal and career development programs and mentoring to develop skills

  • Benefit from our modern amenities, many discounts in local businesses, free sports and social responsibility activities, internal parties and much more!Complete online hiring process regulated

Why apply:
Start your international career in sunny Lisbon while working for one of the world’s most recognized digital entertainment and e-commerce platforms. Enjoy stable salary, attractive bonuses, paid training and an international office environment in Portugal.

A great opportunity for German speakers looking for customer support jobs in Lisbon with career growth and international experience.

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Related Searches

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Explore more German-speaking jobs in Portugal on our website: www.prorerkuter.com

What happens after you apply?

Recruitment process in Portugal
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