Job Overview

Date posted

02/06/2026

Expiration Date

31/07/2026

Location

Portugal

Qualification

Italian: C2-native
English: min. B2

Hours

Monday -Saturday (8:00 –19:00)-40h/5days per week (Sunday +1 rotational day off)

Salary

1194€ gross x 12 Months + 255 bonus + extras

Job Application

6 Application(s)

Job Description

Italian After Sales Support Portugal opportunity for Italian speakers looking for a stable full remote Home Office job in Portugal.

Support Italian Customers one of the most popular manufacturer of premium phones and accessories in the World! Start on July 2.

✅ We are looking for Italian-speaking applicants already living in Portugal (mainland)

✅ Location: Portugal, mainland

Possible start date: 2.07 (2. July)

We offer remote work system all over Portugal (mainland)!

We don’t need any experience, we offer training!

Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)

About the Project

Our client is manufacturer of premium phones and accessories.
Pioneers of innovation, creators of iconic products, and champions of creativity.
Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.
Here you’ll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.

We are growing in our team and if you are German speaker, looking for a new challenge & working from home in Portugal opportunities, this offer is just for you!

We are looking for you, entrusted with the support of our customers.

What you will do:

Handle incoming user requests via phone, email, and chat

Assist clients with post-sales requests, including delivery, warranties, and refunds

Provide inbound sales support and sell products to boost revenue, ensuring the highest level of customer satisfaction (without using aggressive sales tactics!)

Keeping customers informed with regular status and resolution updates

Record and track orders or requests, ensuring thorough documentation of all necessary data elements in the CRM according to client requirements, policies, and product

Who we are looking for:

You speak Italian (at least C2 level)

You speak communicative English – min. B2 level

You already live in Portugal (mainland) or are willing to relocate there.

Customer-oriented mindset and strong communication skills

Interest in customer service and consumer technology

EU citizenship or valid Portuguese residence/work permit

Salary:

Base salary: 1194€ gross x12 months (it’s 1024 gross x 14 months)– you can choose the payment schedule!

up to 225€ gross performance bonus/month

meal allowance: 7,63€ NET/day in a voucher card (approx 167,86€€ NET/month)

Your average monthly gross salary will range between 1194€ and 1587€ / month!

What we offer:

Possible start date: 2.07

Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)

Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)

We offer remote work system all over Portugal (mainland)!

Complete online hiring process regulated & we send the EQUIPMENT to your home!

A Bring a Friend Program with attractive incentives

Private Health Insurance from day 1

Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

Why apply:

Build your international career as an Italian Speaker while working fully remotely from Portugal for a premium global consumer electronics project.

Enjoy work-life balance, attractive bonuses, paid training and the flexibility of working from home anywhere in Portugal mainland.

Note: This position is open to candidates already based in mainland Portugal or willing to relocate there.

__________________________________________

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Explore more Italian-speaking jobs in Portugal on our website: www.prorerkuter.com

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Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after submitting my CV and I am very happy with my new job!
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Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła na początku.

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Thomas took care of every detail! I have been working in this position for six months and I am very pleased.

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All the time I had contact with a recruiter who was very helpful. Thanks!

Stefano L., candidate – Customer Service Agent in Italian (Athens)