Italian Customer Support Remote Portugal opportunity for Italian speakers looking for a home office job near Lisbon. Join one of the world’s leading streaming platforms and build your international career while working remotely.

Location: We offer remote work system in Portugal (mainland)

 

• Possible start date: 31.08


• We don’t need any experience, we offer training!


• Shifts system: Monday -Sunday (7:00 –21:00)-40h/5days per week incl. Public Holidays (2 rotational days off)

Our client is a premier streaming service that offers a vast collection of movies, TV shows, and original content from well known brands! The platform delivers magical entertainment experiences to millions of subscribers worldwide.
Join our team to be part of an innovative, creative, and dynamic environment where storytelling comes to life and inspires audiences of all ages.

• Support of all customers’ requests in Italian by phone, chat and social media


• Support viewers with account and application issues, especially regarding software functionality and configurations


• Serve as the first point of contact for viewers and act as a vital brand ambassador


• Deliver accurate and real-time responses to viewers’ inquiries.


• Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken.

• You speak Italian (at least C2 level)


• You speak communicative English – min. B2 level


• You live in Portugal (mainland)


• You are customer-oriented and enjoy interacting with people


• EU citizenship or a residence permit in Portugal is mandatory

• Base salary: 1166€ gross x 14 months (or 1000€ gross x 14 months) – you can choose your payment schedule!


• up to 100€ gross performance bonus/month


• Meal allowance: €7.63 net/day (approx. €167,86/month) via meal card

• Possible start date: 31.08


• Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)


• Complete online hiring process regulated & we send the EQUIPMENT to your home!


• Shifts system: Monday -Sunday (7:00 – 21:00)-40h/5days per week incl. Public Holidays


• We offer 100% remote work system


• Personal and career development programs and mentoring to develop skills


• Complete online hiring process regulated & we send the EQUIPMENT to your home!


• A Bring a Friend Program with attractive incentives


• Private Health Insurance from day 1


• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

Work from home while supporting customers of one of the world’s leading streaming platforms.

Note: This position is open to candidates already based in Portugal 

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Explore more Italian-speaking jobs in Portugal on our website: www.prorerkuter.com