Italian Customer Support Remote Portugal — work from home near Lisbon while supporting customers of a leading international streaming platform.

✅ Location:

Possible start: 22.10
Remote work for candidates living or relocating within 50 km of Lisbon
Equipment delivered to your home by courier
Work schedule: Monday–Sunday, 07:00–21:00, rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off), including public holidays
Fast and fully online recruitment process

✅ Project:

As an Italian Customer Support Advisor, you will support viewers of a leading international streaming platform.

You will help customers with account access, subscriptions, application functionality and other service-related questions via phone, chat and social media.

✅ As a Customer Support Advisor you will:

Support customers in Italian via phone, chat and social media
Help viewers with account, subscription and application-related questions
Resolve customer issues clearly and professionally
Provide accurate and timely information
Keep detailed records of customer interactions

✅ Competitive salary and remuneration system:

Base salary: €1,166 gross/month x12 or €1,000 gross/month x14 — you can choose your payment schedule
Performance bonus: up to €100 gross/month
Meal allowance: €7.63 net/day, approximately €167.86 net/month, via meal card

Average monthly gross package: €1,166–€1,266 gross/month + meal card

✅ What we offer:

Possible start: 22.10
Full-time 6-month fixed-term contract with possibility of extension
100% remote work within the Lisbon area
Full paid training provided
Work equipment delivered to your address
Private Health Insurance from Day 1
Personal and career development programs
Employee discounts, medical appointments, sports and social activities
Bring a Friend Program with attractive incentives

✅ Requirements:

Italian at C2 level
English at B2 level or higher
You live in the Lisbon area or are ready to relocate within 50 km of Lisbon
Customer-focused communication skills
No previous experience required

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

Interested in this Italian Customer Support Remote Portugal opportunity?
Apply with your CV – your new job is just a click away!

Explore more jobs in Portugal

Please Follow & Like Us

ProRekruter
Greece, Portugal & Poland

What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

Urgent 22.10! ITALIAN Customer Support Streaming /HOME OFFICE-REMOTE

✅ Location:

✅ Project:

✅ As a Customer Support Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us

Urgent 22.10! ITALIAN Customer Support Streaming /HOME OFFICE-REMOTE

✅ Location:

✅ Project:

✅ As a Customer Support Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Explore related jobs

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us