Support Polish-speaking customers with everyday product and service questions. No previous Customer Service experience required – full paid training is provided.
✅ Location & Schedule
- Possible start: 5.10
- Hybrid work model in Athens – Neos Kosmos
- Working schedule: Monday–Saturday, rotational shifts: Mon–Fri 09:00–19:00 / Sat 10:00–18:00 (8h/day, 40h/week, 5 days/week, Sunday + 1 rotating day off)
- Fast and fully online recruitment process
- Only for candidates already living in the Athens area
✅ Project
You will help Polish-speaking customers with everyday questions and make sure they receive a smooth and professional shopping experience.
✅ What you will do
- Support Polish-speaking customers by phone and email
- Answer questions about products, orders and services
- Provide clear information and practical solutions
- Help customers resolve everyday issues quickly and professionally
- Recommend additional products when relevant, without aggressive sales
- Maintain a friendly and positive customer experience
✅ Salary & Remuneration
- Base salary: €1,050 gross/month x14 – including two additional salary payments: one full salary at Christmas, half a salary at Easter and half a salary in summer
- Monthly performance bonus: up to 10% of the base salary – up to €105 gross/month
- Meal allowance: €3 net per worked day, approx. €60 net/month via Up Hellas Mastercard
Average monthly gross package: €1,050–€1,155 gross/month + meal allowance, plus 2 additional salary payments per year.
✅ What we offer
- Possible start: 5.10
- Permanent full-time Greek employment contract
- Hybrid work model in Athens – Neos Kosmos
- Full paid training at the beginning of employment
- Company-provided work equipment
- Private life and health insurance, including dental and eye care
- Free gym and wellness activities
- International working environment with long-term career opportunities
✅ Requirements
- Polish at C2 level
- English at minimum B1 level for internal communication
- You already live in the Athens area and are ready to work in a hybrid model
- Good communication skills and a customer-focused approach
- No previous Customer Service experience required – full training provided
- EU citizenship or a valid residence permit with full rights to work in Greece