Spanish Customer Advisor in Lisbon – office-based role supporting business users of international payment solutions.

✅ Location: Lisbon Oriente

Possible start: 12.11
Office-based work in Lisbon Oriente
Work schedule: Monday–Sunday, 24/7 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
Fast and fully online recruitment process

✅ Project:

As a Spanish Customer Advisor, you will support companies using digital tools for payments, sales and daily operations.

You will help business users with account, payment and platform-related questions in a structured international environment.

✅ As a Customer Advisor you will:

Support customers in Spanish and English by phone, email and chat
Assist with account, payment and platform-related inquiries
Troubleshoot issues and explain solutions clearly
Verify account information and follow security procedures
Document cases and escalate complex requests

✅ Competitive salary and remuneration system:

Base salary: €1,073 gross/month x12 or €920 gross/month x14 — you choose the payment schedule
Fixed project bonus: €25 gross/month
Night shift allowance: +25% for each night hour worked
Meal allowance: €7.63 net/day, approximately €167/month, via meal card

Average monthly package: approx. €1,098 gross/month + €167 net/month meal card + applicable night allowance

✅ What we offer:

Possible start: 12.11
Full-time 6-month fixed-term contract with possibility of extension
Office-based work in Lisbon Oriente
Full paid training provided
Private Health Insurance from Day 1
Fast online recruitment process

✅ Requirements:

Native Spanish
English at B2 level or higher
You live in Lisbon or are ready to relocate
Clear and customer-focused communication skills
Comfortable using digital tools
Previous Customer Support experience is required

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

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Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

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Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

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Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

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Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

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Spanish Customer Advisor (Español) | Lisbon Oriente | Payment Services | Start 12.11

✅ Location: Lisbon Oriente

✅ Project:

✅ As a Customer Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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Spanish Customer Advisor (Español) | Lisbon Oriente | Payment Services | Start 12.11

✅ Location: Lisbon Oriente

✅ Project:

✅ As a Customer Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Similar Spanish jobs in Portugal

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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