French Customer Support in Porto – office-based Monday–Friday role in an international car-rental project, with weekends off.

✅ Location: Porto Office Park

Possible starts: 8.10 or 22.10
Office-based work in Porto Office Park
Work schedule: Monday–Friday, rotational shifts between 07:00 and 18:00 (full-time: 40h/week, 5 days/week, weekends off)
Fast and fully online recruitment process

✅ Project:

As a French Customer Support Advisor, you will support customers before, during and after their car rental.

You will help with reservations, rental-related questions and changes while working in a structured international environment.

✅ As a Customer Support Advisor you will:

Support French-speaking customers by phone, email and messaging
Assist with reservations, booking changes and rental-related questions
Explain rental options and help customers choose suitable solutions
Resolve inquiries and maintain accurate customer information
Escalate complex cases when required

✅ Competitive salary and remuneration system:

Base salary: €1,000 gross/month x14
Extra project bonus: €167 gross/month (total €2,000 gross, paid monthly during the first 12 months of the contract)
Meal allowance: €7.63 net/day, approximately €167/month, via meal card

Total monthly package: €1,167 gross/month + approximately €167 net/month meal allowance, plus 2 extra base-salary payments per year (€2,000 gross total)

✅ What we offer:

Possible starts: 8.10 or 22.10
Monday–Friday schedule with weekends off
Full-time 6-month fixed-term contract with possibility of extension
Office-based work in Porto Office Park
Full paid training provided
Private Health Insurance from Day 1
Fast online recruitment process

✅ Requirements:

French at C2 – native level
English at C1 level or higher
You live in Porto or are ready to relocate
Professional and customer-focused communication skills
Travel-industry experience is an advantage
No previous Customer Support experience required

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

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Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

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Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

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Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

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Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

French Customer Support (Français) | Porto Office | Car Rental | €2,000 Bonus | Mon–Fri | Start 8.10 / 22.10

✅ Location: Porto Office Park

✅ Project:

✅ As a Customer Support Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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French Customer Support (Français) | Porto Office | Car Rental | €2,000 Bonus | Mon–Fri | Start 8.10 / 22.10

✅ Location: Porto Office Park

✅ Project:

✅ As a Customer Support Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Explore related jobs

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us