Dutch Customer Advisor (Nederlands) | Lisbon Oriente | Search Engine | Start 15.10

€1,585–€1,705 gross/month + meal card Portugal, Lisbon Fixed term, Full time Office based
Opportunities in Portugal
Dutch Customer Advisor in Lisbon – office-based role for a well-known international technology and digital-services platform.

✅ Location:

  • Possible start: 15.10
  • Office-based work in Lisbon Oriente
  • Work schedule: Monday–Sunday, 08:00–20:00 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
  • Fast and fully online recruitment process

✅ Project:

As a Dutch Customer Advisor, you will support customers using a well-known international technology and digital-services platform.

You will help users with product features, technical questions and account-related requests across e-commerce, software, hardware and wireless connectivity topics.

✅ As a Customer Advisor you will:

  • Support customers via phone, email, chat, social media and messaging channels
  • Provide pre-sales, general product and technical support
  • Resolve e-commerce, software, hardware and connectivity-related requests
  • Manage your ticket queue and document interactions accurately
  • Collaborate with technical teams and escalate complex cases when needed

✅ Competitive salary and remuneration system:

  • Base salary: €1,283 gross/month x12 or €1,100 gross/month x14 — you choose the payment schedule
  • Fixed project bonus: €135 gross/month
  • Extra Project Bonus: €167 gross (part of a total of €2,000 gross paid monthly during the first year of contract!)
  • Performance bonus: up to €120 gross/month
  • Meal allowance: €7.63 net/day, approximately €167/month, via meal card

Average monthly package: approx. €1,585–€1,705 gross/month + €167 net/month meal card

✅ What we offer:

  • Possible start: 15.10
  • Full-time 6-month fixed-term contract with possibility of extension
  • Office-based work in Lisbon Oriente
  • Full paid training provided
  • Private Health Insurance from Day 1
  • Fast online recruitment process

✅ Requirements:

  • Dutch at C1/native proficiency level
  • English at B2 level or higher
  • You live in Lisbon or are ready to relocate
  • Customer-focused communication skills
  • No previous experience required

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

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