✨ EXTRA PROJECT BONUS – €2,000 gross total, paid monthly (€166 gross/month) during the first year of your contract!
Office-based position in Lisbon Oriente supporting a global search engine and digital services platform.
📍 Location: Lisbon, Portugal (Oriente)
📅 Start date: 24.09 or 15.10
🏢 Work model: Office-based
🕒 Schedule: Monday–Sunday, 08:00–20:00 (8h/day, 40h/week, 5 days/week, rotating)
Dutch Customer Advisor Lisbon – About the Role
This office-based position focuses on customer support for digital products and services in a structured and international environment.
This Dutch customer advisor Lisbon job is part of a growing sector offering stable opportunities for Dutch speakers in Portugal.
What you will do:
- Support customers via chat, email, and phone
- Handle product-related questions and general inquiries
- Provide clear and professional communication
- Manage ticket flow and ensure high service quality
- Collaborate with internal teams to resolve cases
Who we are looking for:
- Dutch level C1 (native or fluent)
- English level B2 or higher
- Based in Lisbon or willing to relocate
- Customer-oriented mindset
- Tech-savvy and comfortable with digital tools
- Previous customer support experience is a plus
- EU citizenship or valid Portuguese work permit
Salary:
- Base salary: €1283 gross x12 (or €1100 x14)
- Fixed project bonus: €135 gross/month
- Performance bonus: up to €120 gross/month
- Meal allowance: €7.63 net/day (~€167/month)
- 166€ gross – EXTRA PROJECT BONUS (part of a total of €2,000 gross paid monthly during the first year of contract!)
- Average: €1584–€1871 gross/month + meal allowance
Total monthly package:
What we offer:
- Possible start: 24.09 or 15.10
- Full-time fixed-term contract (6 months, extendable)
- Private health insurance from day one
- Office-based work in Lisbon Oriente
- Paid training and onboarding
- Bring-a-Friend program with incentives
- Structured onboarding and training
- Fast and fully online recruitment process
Why apply:
Note:
This position is open to candidates already based in Lisbon or willing to relocate.