Dutch Customer Support Porto office job for a medical devices and insurance-related project with stable salary, fixed bonus and meal allowance.
Average monthly salary: €1388–€1433 gross
Office-based position in Porto Office Park supporting Dutch-speaking customers in a structured and international environment.
📍 Location: Porto, Portugal (Office Park)
📅 Start date: May 21
🏢 Work model: Office-based
🕒 Schedule: 24/7 rotation (8h/day, 40h/week, 5 days/week, 2 days off) ➡️ Night shifts are rare and only occasional (22:00–07:00)
Dutch Customer Support Porto – About the Role
Dutch Customer Support role in Porto supporting customers with insurance-related services connected to medical devices.
This office-based position focuses on customer support, helping users manage policies, handle requests and resolve simple issues in a structured and professional environment.
This Dutch customer support Porto job is ideal for candidates looking for a non-sales role with clear responsibilities and a stable workflow.
What you will do:
Support customers via phone and chat (inbound only)
Assist with policy updates, cancellations, claims and payments
Process requests in internal systems and handle emails/documents
Maintain accurate customer data and digital records
Provide clear and professional customer support
What the project offers:
Stable office-based role in Porto (Office Park)
International and supportive work environment
Full training provided from the start
Structured processes and clear daily tasks
Who we are looking for:
Dutch level C2 (native or fluent)
English level B2 or higher
No previous experience required – full training is provided
Based in Porto or willing to relocate
Customer-oriented mindset and strong communication skills
Comfortable working with internal systems
EU citizenship or valid Portuguese work permit required
Salary:
Base salary: €1238 gross x12 (or €1100 x14)
Fixed project bonus: €150 gross/month
Meal allowance: €7.63 net/day (~€167/month)
Total monthly package: Average: €1388–€1433 gross/month
Start a stable role in Porto where you can use your Dutch skills in a structured and supportive environment.
This Dutch customer support Porto job is ideal for candidates looking for a predictable workflow, clear responsibilities and long-term stability.
Dutch customer support Porto roles are in high demand among Dutch speakers looking for secure employment in Portugal.
This position offers a non-sales environment, steady workload and a comfortable entry into an international company.
Note: This position is open to candidates based in Porto or willing to relocate.
Related searches:
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Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did not arrive)!
I like my home office job, and the fact that it’s in the tourism industry is just an added plus!
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Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes.
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Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji.
Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach.
Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła na początku.
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Very nice, fast and professional – 100% recommendation!!! Thomas took care of every detail! I have been working in this position for six months and I am very pleased.
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Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry.
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Stefano L., candidate – Customer Service Agent in Italian (Athens)
