Dutch Customer Support Portugal – fully remote work in Online Payments. Support customers of an international online payments platform, with a fixed Monday–Friday schedule and weekends off.

✅ Location:

Start date: 5.11.2026
Fully remote work from anywhere in Portugal
Monday–Friday, 08:00–17:00 – no shifts, weekends off
Full-time: 40 hours/week, 5 days/week
Fast and fully online recruitment process

✅ Project:

Join a multinational financial technology company providing online payments and money transfers. You will help Dutch-speaking customers with their online payment accounts, payments and collections-related questions.

✅ As a Dutch-speaking Customer Support Advisor you will:

Support customers via inbound and outbound calls and written channels
Help with account funding, payment transactions and protection policies
Negotiate payment arrangements and agree payment commitments
Assist with collections enquiries, including vulnerable customers and insolvency cases
Update account notes, arrange callbacks and transfer cases to the right team

✅ Competitive salary and remuneration system:

Base salary: €1,100 gross/month × 12
Fixed project bonus: €80 gross/month
Extra Project Bonus: approximately €167 gross/month during your first year (€2,000 gross total, paid in 12 monthly instalments)
Meal allowance: €7.63 net per working day, approximately €168 net/month, paid via meal card

Average monthly gross package: approximately €1,347 gross/month + meal card

✅ What we offer:

Fully remote work from anywhere in Portugal
Fixed Monday–Friday hours and weekends off
Full-time employment contract under Portuguese law
Paid training and work equipment provided
Private Health Insurance from Day 1
Fast online recruitment process

✅ Requirements:

You have an excellent command of Dutch (C2)
You communicate confidently in English (B2)
Previous customer service, retail or hospitality experience is a plus
Good communication and negotiation skills
Confidence using Microsoft Office and online tools
You live in Portugal and can work independently from home

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

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Greece, Portugal & Poland

What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

Dutch Customer Support (Nederlands) | HOME OFFICE Portugal | Online Payments | Mon–Fri | Start 5.11

✅ Location:

✅ Project:

✅ As a Dutch-speaking Customer Support Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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Dutch Customer Support (Nederlands) | HOME OFFICE Portugal | Online Payments | Mon–Fri | Start 5.11

✅ Location:

✅ Project:

✅ As a Dutch-speaking Customer Support Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.

What happens after you apply?

Similar Dutch jobs in Portugal

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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