Do you speak Dutch at C2 level and enjoy helping customers?

Local hire only — you must already live in Athens.

Join an international team as a Dutch-speaking Customer Advisor in Athens and support customers with payment terminals, transactions and everyday payment enquiries.

€1,450–€1,595 gross/month + 2 extra salaries | Hybrid | Monday–Friday | Weekends off

Use your communication and problem-solving skills in an international payment services project, with fully paid training at the beginning of employment.

✅ Location & Schedule

Location: Athens – Neos Kosmos, Greece
Work model: Hybrid (office + home office)
Possible starts: 2.11 or 7.12
Your schedule: Monday–Friday, within 09:00–18:30 — 40 hours/week, weekends off
Fast and fully online recruitment process
Local hire only — you must already live in Athens

✅ About the Project

Support customers using payment terminals and merchant acquiring services with their transaction and payment enquiries.

You will also help with onboarding new customers and keep their information up to date.

✅ What You Will Do

Support Dutch-speaking customers with payment terminal and payment-related enquiries
Handle transaction questions, including refunds, manual charges and locating payments
Help onboard new customers
Update merchant information in the database
Use your analytical and problem-solving skills to clarify financial enquiries and provide clear support

✅ Salary & Remuneration

Base salary: €1,450 gross/month, paid 14 times per year (including 2 additional base-salary payments)
Monthly performance bonus: up to €145 gross/month (10% of base salary)
Up Hellas meal card: €3 net per worked day (approx. €60 net/month), increasing to €6 net per worked day (approx. €120 net/month) after one year

Average monthly gross package: €1,450–€1,595 + 2 additional base-salary payments per year (€2,900 gross total) + Up Hellas meal card (approx. €60 net/month).

✅ What We Offer

Possible starts: 2.11 or 7.12
Hybrid work in Athens (office + home office)
Your schedule: Monday–Friday, within 09:00–18:30 — 40 hours/week, weekends off
Permanent full-time Greek employment contract
Fully paid training and learning courses to develop your skills
Private health insurance, including optical and dental care, medical appointments and reimbursement of covered expenses
Free online language courses, including Greek
Free access to the gym inside the office building, including classes such as Pilates and yoga
Rooftop cinema with Acropolis views
On-site cafeteria for lunch breaks with colleagues
20 paid holiday days per year, increasing to 21 after one year and 22 after two years of employment
Referral bonuses for recommending new colleagues
Company parties, events and activities, both on-site and off-site

✅ What We Are Looking For

Dutch at C2 level
English at C1 level
Strong PC and MS Office skills, with confidence using multiple systems
Analytical and problem-solving skills, with confidence working with numbers and data
Clear written and verbal communication, teamwork and the ability to multitask and work towards targets
You already live in Athens and are ready to work in a hybrid model with office days in Athens – Neos Kosmos
EU citizenship or a valid residence and work permit in Greece

✅ Local Hire Only

This role is open to candidates already living in Athens.

Relocation support is not available for this position.

✅ Why Apply?

Looking for a Dutch-speaking Customer Advisor role with hybrid working and weekends off?

Apply with your CV and join the next payment services training group in Athens.

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ProRekruter
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What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

Dutch Customer Advisor | Payment Terminals | Hybrid Athens | Mon–Fri | Start 2.11 or 7.12

✅ Location & Schedule

✅ About the Project

✅ What You Will Do

✅ Salary & Remuneration

✅ What We Offer

✅ What We Are Looking For

✅ Local Hire Only

✅ Why Apply?

What happens after you apply?

Submit Application

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What candidates say about ProRekruter

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Dutch Customer Advisor | Payment Terminals | Hybrid Athens | Mon–Fri | Start 2.11 or 7.12

✅ Location & Schedule

✅ About the Project

✅ What You Will Do

✅ Salary & Remuneration

✅ What We Offer

✅ What We Are Looking For

✅ Local Hire Only

✅ Why Apply?

What happens after you apply?

Similar Dutch jobs in Greece

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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