German Customer Service Athens — are you looking for a hybrid role supporting customers of a leading kitchen and household appliances brand?

Join an international team supporting customers of one of the world’s leading air fryer and household appliances brands. Some previous customer service experience is required. Fully paid project training is provided in English.

✅ Location and schedule:

Start: 7.12
Hybrid work model: a mix of home office and office work in Athens, Neos Kosmos
Work schedule: Monday–Sunday, 10:00–18:00 (8h/day, 40h/week, 5 working days per week)
Fast and fully online recruitment process

✅ Project:

As a German Customer Service Advisor, you will support customers of one of the world’s leading household appliance brands.

The product range includes innovative air fryers, vacuum cleaners, blenders, coffee makers and other smart home appliances. You will help customers with product information, orders, returns and troubleshooting in a structured international environment.

✅ As a German Customer Service Advisor you will:

Support German-speaking customers via phone, email and chat
Answer questions about products, orders, deliveries and services
Guide customers through product setup, use and troubleshooting
Assist with returns, refunds and exchanges
Document customer interactions and follow up on unresolved cases
Provide clear, friendly and professional customer service

✅ Competitive salary and remuneration system:

Base salary: €1,300 gross/month x14 — including two additional salary payments worth €2,600 gross in total: one full salary at Christmas, half a salary at Easter and half a salary in summer
Fixed project bonus: €100 gross/month
Performance bonus: up to 10% of the base salary (€130 gross/month)
Anniversary bonus: €500 gross after 12 months
Meal allowance: €3 net per worked day (approx. €60 net/month) via Up Hellas Mastercard

Average monthly gross package: €1,400–€1,530 gross/month + meal allowance.

✅ What we offer:

Start: 7.12
Permanent full-time Greek employment contract
Hybrid work model in Athens, Neos Kosmos
Monday–Sunday schedule, 10:00–18:00 (8h/day, 40h/week, 5 working days per week)
10 days of fully paid training in English, plus learning courses to develop your skills
Private life and health insurance from day one, including optical and dental care, medical appointments and reimbursement of covered expenses
Company-provided work equipment
Free access to the gym inside the office building, including classes such as Pilates and yoga
Free online language courses, including Greek
Rooftop cinema with Acropolis views
On-site cafeteria for lunch breaks with colleagues
20 paid holiday days per year, increasing to 21 after one year and 22 after two years of employment
Referral bonuses for recommending new colleagues
Company parties, events and activities, both on-site and off-site
Relocation package for eligible candidates moving to Athens

✅ Requirements:

German level C1–C2 (fluent)
English level B2 or higher — training is conducted in English
You live in the Athens area or are ready to relocate
Readiness to work in a hybrid model in Athens, Neos Kosmos
Strong communication and problem-solving skills
Customer-oriented mindset
Some previous customer service experience is required
EU citizenship or a valid residence permit with full rights to work in Greece is required.

✅ Relocating to Athens? We support your move

Free shared Airbnb accommodation for 1 month
Flight ticket support of up to €300
Airport taxi support of up to €50
€100 welcome card for restaurants and groceries during your first month in Athens
Assistance with local documents and relocation arrangements

✅ Ready for your next career move in Athens?

Interested in this German Customer Service Athens opportunity?
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What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

German Customer Support | Air Fryer Brand | Hybrid Athens | Start 7.12

✅ Location and schedule:

✅ Project:

✅ As a German Customer Service Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ Relocating to Athens? We support your move

✅ Ready for your next career move in Athens?

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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German Customer Support | Air Fryer Brand | Hybrid Athens | Start 7.12

✅ Location and schedule:

✅ Project:

✅ As a German Customer Service Advisor you will:

✅ Competitive salary and remuneration system:

✅ What we offer:

✅ Requirements:

✅ Relocating to Athens? We support your move

✅ Ready for your next career move in Athens?

What happens after you apply?

Similar German jobs in Greece

Submit Application

Thank you for your application!

What candidates say about ProRekruter

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