German customer support Athens job in a hybrid model within the banking sector, offering full training and long-term career opportunities.

Average monthly salary: €1300 gross x14 + performance bonus + meal allowance.

Location: Athens, Greece (Hybrid – Neos Kosmos)
Start dates: 21.09, 19.10 & 2.11
Work model: Hybrid (office + home office)
Schedule: Monday–Sunday, 09:00–22:00 (8h/day, 40h/week, rotational)

German Customer Support Athens – About the Role

German customer support Athens role in the banking sector supporting customers with everyday digital banking services.

In this position, you will assist users with account access, app setup and general inquiries in a structured and secure environment.

This German customer support Athens job offers a strong entry point into the financial services sector with full training and long-term development opportunities.

What you will do:

Handle incoming calls, chats and messages from German-speaking customers
Support with banking access, T-PIN and app setup
Guide customers through digital banking services
Provide clear and professional communication
Promote relevant services in a customer-friendly way
Maintain high data security and confidentiality standards

Who we are looking for:

German level C1–C2 (fluent/native)
Based in Athens or willing to relocate
Strong communication and customer service skills
Confidence in phone-based support
Interest in banking or digital services

Salary:

Base salary: €1300 gross x14 months
Performance bonus: up to 10% of base salary
Meal allowance (Up Hellas Mastercard)
Additional bonuses depending on performance

Total monthly package: €1300–€1430+ gross/month

What we offer:

Possible start: 21.09, 19.10 & 2.11
Hybrid work model in Athens (Neos Kosmos)
Permanent full-time contract under Greek labor law
Work schedule: Monday–Sunday, 09:00–22:00 (8h/day, 40h/week, rotational)
Fast and fully remote recruitment process
Structured onboarding and fully paid training
Private health insurance from day one (including dental & eyecare)
Free gym and wellness activities
International work environment
Clear processes and long-term career growth opportunities

German customer support Athens – Why apply?

Apply today and start your international career in Athens while working in a stable hybrid role within the banking sector!

Note: This position is open to candidates based in Athens or willing to relocate.

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Greece, Portugal & Poland

What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

German Customer Support Athens (Hybrid) | Banking Sector | Start 21.09, 19.10 & 2.11

German Customer Support Athens – About the Role

What you will do:

Who we are looking for:

Salary:

What we offer:

German customer support Athens – Why apply?

What happens after you apply?

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What candidates say about ProRekruter

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German Customer Support Athens (Hybrid) | Banking Sector | Start 21.09, 19.10 & 2.11

German Customer Support Athens – About the Role

What you will do:

Who we are looking for:

Salary:

What we offer:

German customer support Athens – Why apply?

What happens after you apply?

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