German Customer Support Athens (Hybrid) | Monolingual Banking Project | Start 23.11 / 7.12

€1,510–€1,640/month incl. meal card (year 1) + 2 extra salaries Greece, Athens Permanent, Full time Hybrid
Opportunities in Greece
German Customer Support in Athens – a hybrid role in a monolingual banking project, with 16 days of fully paid training.
You will work exclusively in German. English is not required.

✅ Location: Athens Neos Kosmos

  • Possible starts: 23.11 or 7.12
  • It’s a great way to earn money and live in Greece all year round!
  • Hybrid work in Athens: you spend 30% of your working time in the Neos Kosmos office.
  • Work schedule: Monday–Sunday, rotational shifts between 09:00 and 23:00 (full-time: 40h/week, 5 days/week)
  • Fast and fully online recruitment process

✅ Project:

As a German Customer Support Advisor, you will support customers with everyday digital banking services.
You will assist with account access, app setup and general service-related questions in a structured and secure international environment.

✅ As a Customer Support Advisor you will:

  • Handle inbound calls, chats and messages from German-speaking customers
  • Support customers with banking access, T-PIN and app setup
  • Guide users through digital banking services
  • Provide clear and professional support
  • Maintain data security and confidentiality standards

✅ Competitive salary and remuneration system:

  • Base salary: €1,300 gross/month x14 — including two additional salary payments worth €2,600 gross in total: one full salary at Christmas, half a salary at Easter and half a salary in summer
  • Fixed project bonus: €50 gross/month
  • Performance bonus: up to €130 gross/month (10% of base salary)
  • Welcome bonus: €100 gross/month for the first 12 months
  • Anniversary bonus: €500 gross
  • Daily meal voucher: €3 net per worked day (approx. €60 net/month) via Up Hellas Mastercard, increasing to €6 net per worked day (approx. €120 net/month) after one year

Your average monthly salary: from €1,510 to €1,640 (including approx. €60 net/month in meal vouchers) + 2 additional base-salary payments per year (€2,600 gross total).

✅ What we offer:

  • Permanent full-time Greek employment contract
  • 16 days of fully paid project training
  • Private health insurance, including dental and optical coverage
  • Office perks: free gym and fitness classes, rooftop cinema with Acropolis views and on-site cafeteria
  • Career development: free language courses, professional training and international growth opportunities
  • Extra benefits: employee referral bonuses, company events and paid annual leave
  • Relocation support for eligible candidates (1 month of free shared accommodation, flight support up to €300, airport taxi support up to €50, a €100 welcome card and help with local documents)

✅ Requirements:

  • German at C2 level
  • English is not required – this is a monolingual German project
  • You live in the Athens area or are ready to relocate (we can support your relocation and accommodation)
  • If you currently live outside Greece, you must be ready to relocate to Athens.
  • EU citizenship or a valid residence permit with full rights to work in Greece is required
  • Strong communication and customer-service skills
  • Confidence in phone-based support
  • Interest in banking or digital services
  • No previous banking experience required

✅ Relocating to Athens? We support your move

  • 1 month of free accommodation in a shared Airbnb
  • Flight-cost reimbursement up to €300
  • Airport taxi reimbursement up to €50
  • €100 welcome card for restaurants and groceries during the first month
  • Support with local documents and administrative formalities

✅ Ready for your next career move in Athens?

Interested in this German Customer Support Athens opportunity?
Apply with your CV – your new job is just a click away!

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