📍 Location: Athens, Greece (Hybrid – Neos Kosmos)
📅 Start dates: June 8
🏢 Work model: Hybrid (office + home office)
🕒 Schedule: Monday–Sunday, 09:00–22:00 (8h/day, 40h/week, rotational)
German Customer Support Athens – About the Role
German customer support Athens role in the banking sector supporting customers with everyday digital banking services.
In this position, you will assist users with account access, app setup and general inquiries in a structured and secure environment.
This German customer support Athens job offers a strong entry point into the financial services sector with full training and long-term development opportunities.
What you will do:
Handle incoming calls, chats and messages from German-speaking customers
Support with banking access, T-PIN and app setup
Guide customers through digital banking services
Provide clear and professional communication
Promote relevant services in a customer-friendly way
Maintain high data security and confidentiality standards
What the project offers:
Hybrid work model in Athens (Neos Kosmos)
Permanent full-time contract under Greek labor law
Stable role with rotational schedule (no night shifts)
Structured onboarding and paid training
International and professional work environment
Clear processes and long-term career opportunities
Fast and fully remote recruitment process
Who we are looking for:
German level C1–C2 (fluent/native)
English level B1+
Based in Athens or willing to relocate
Strong communication and customer service skills
Confidence in phone-based support
Interest in banking or digital services
Salary:
Base salary: €1300 gross x14
Performance bonus: up to 10% of base salary
Meal allowance (Up Hellas Mastercard)
Additional bonuses depending on performance
Total monthly package: €1300–€1430+ gross/month
What we offer:
Permanent full-time contract under Greek labor law
Private health insurance from day one (including dental & eyecare)
Hybrid work model in Athens
Company-provided training
Free gym and wellness activities
Stable long-term employment
German customer support Athens – Why apply?
Start your international career in Athens while working in a stable hybrid role within the banking sector.
This German customer support Athens job is ideal for candidates looking for long-term stability, structured training and international experience.
German customer support Athens roles are increasingly popular among German speakers seeking career opportunities in Greece.
This hybrid position combines stability, professional development and the opportunity to work in a secure and fast-growing financial environment.
Note: This position is open to candidates based in Athens or willing to relocate.
Related searches:
German jobs Athens
German customer support Athens
German speaking jobs Greece
Hybrid jobs Athens
Customer service German Athens
Banking jobs Athens
Work in Athens for German speakers
Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after submitting my CV and I am very happy with my new job! Quick and efficient, I felt that she was working for me!
Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did not arrive)!
I like my home office job, and the fact that it’s in the tourism industry is just an added plus!
Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes.
Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful. I really liked that, unlike other recruitments, here the recruiter supported my candidacy and made sure that I was not “forgotten” by the company. The job offer came very quickly, I started after 2 weeks. Thank you for helping me find a job and recommend you to others!
Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly!
Marie took care of me at every step in this recruitment.
Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji.
Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach.
Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła na początku.
Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!! Thomas took care of every detail! I have been working in this position for six months and I am very pleased.
Good salary and most importantly – always on time!
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry.
They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was fully remote, it was contact by phone and Whatsapp, I didn’t have to go anywhere. I could start working right away with the accommodation they found in Athens.
All the time I had contact with a recruiter who was very helpful. Thanks!
Stefano L., candidate – Customer Service Agent in Italian (Athens)
