German Customer Support Athens — are you looking for a hybrid customer service role with a Monday–Friday schedule, paid training and attractive bonuses?

Join an international customer support project for a leading global smart home technology and connected devices brand. No previous experience is required — full paid training is provided.

✅ Location and schedule

Possible start: 5.10
Hybrid work model in Athens – Neos Kosmos (office + home office)
Schedule: Monday–Friday, 8-hour shifts scheduled between 09:00 and 21:00 (40 hours/week, weekends off and no night shifts)
Fast and fully online recruitment process

✅ About the project

Join the customer support team of a leading global smart home technology and connected devices brand.

You will help German-speaking customers with smart home devices, connected products and accessories in a structured international environment.

✅ What you will do

Support German-speaking customers via phone, email and chat
Answer questions about products, features, orders and deliveries
Guide customers through product setup and basic troubleshooting
Help with account-related and service-related topics
Document customer interactions in internal systems
Follow up on unresolved cases and provide clear, professional support

✅ Salary & bonuses

Base salary: €1,300 gross/month x14 — including two additional salary payments worth €2,600 gross in total: one full salary at Christmas, half a salary at Easter and half a salary in summer
Welcome bonus: €100 gross/month for the first 12 months (€1,200 gross in total)
Performance bonus: up to 10% of the base salary (€130 gross/month)
Meal allowance via Up Hellas Mastercard
Anniversary bonus: €500 gross after 12 months

Average monthly gross package: €1,400–€1,530 gross/month + meal allowance during the first 12 months.

✅ What we offer

Possible start: 5.10
Permanent full-time Greek employment contract
Hybrid work model in Athens – Neos Kosmos
Monday–Friday schedule with weekends off and no night shifts
Full paid training from the start
Company-provided work equipment
Private health insurance from day one, including dental and eye care
Free gym and wellness activities
International environment with long-term career opportunities

✅ What we expect

German at C2 level, spoken and written
English at B2 level or higher
You live in the Athens area or are ready to relocate
Readiness to work in a hybrid model in Athens – Neos Kosmos
Good communication and problem-solving skills
Customer-oriented and professional approach
Previous customer service experience is welcome, but not required
EU citizenship or a valid residence permit with full rights to work in Greece

✅ Relocating to Athens? We support your move

EU citizenship or a valid residence permit with full rights to work in Greece is required.

For eligible candidates relocating to Athens, this role includes an additional relocation package:

Free shared Airbnb accommodation for 1–2 months
Flight ticket support of up to €300
Airport taxi support of up to €50
€100 welcome card for restaurants and groceries during your first month in Athens
Assistance with local documents and relocation arrangements

✅ Ready for your next career move in Athens?

Interested in this German Customer Support Athens opportunity?
Apply with your CV in English and join an international smart home technology project!

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ProRekruter
Greece, Portugal & Poland

What candidates say about ProRekruter

Real feedback from people we supported through the recruitment process.

Natalia is a very helpful and friendly recruiter! We were in touch via Whatsapp, she supported me at every step. Her help made it very easy for me to contact the company when I needed it. I got an offer shortly after…

Lisa ELLENBROEK., Customer Advisor in Dutch (Portugal)
Recruitment in a great atmosphere! The process was explained in a simple way. The recruiter answered my questions and helped a lot at a critical moment (she organized my interview with the company at the last minute when my meeting link did…

Angela G., Customer Advisor in Tourism, Greece
Recruitment in ProRekruter was very efficient and easy. The recruiter who contacted me was very nice and our first selection conversation lasted about 10 minutes. Our contact and all recruitment was very effective. I find ProRekruter employees very friendly and helpful.I really…

Sabine S., candidate – Kundenservice in Deutsch (Athens)
Thank you so much for your great assistance. I applied a job and I got hired shortly! Marie took care of me at every step in this recruitment.

Igor G – Content Moderator in Deutsch, Lissabon
Brałam udział w rekrutacji na 3-miesięczny projekt zdalny w języku polskim w Grecji. Rekrutacja była bardzo szybka, w całości przez telefon. Ku mojemu zaskoczeniu dostałam ofertę pracy i zaczęłam po 2 tygodniach. Rekruterka była bardzo pomocna i wszystko wyglądało tak, jak mówiła…

Martyna D., Candidate – Customer Support in Polish, remote in Greece
Very nice, fast and professional – 100% recommendation!!!Thomas took care of every detail! I have been working in this position for six months and I am very pleased. Good salary and most importantly – always on time!

Nicolás J., candidate – Deutschsprachiger Kundenservice, Lissabon
Thanks to the recruiter from ProRekruter I quickly found a new job after the end of my contract in the tourism industry. They did not expect experience and offer training. Earnings and benefits are also ok. Everything went smoothly, the recruitment was…

Stefano L., candidate – Customer Service Agent in Italian (Athens)

German Customer Support | Smart Home Devices | Hybrid Athens | Mon–Fri | 5.10

✅ Location and schedule

✅ About the project

✅ What you will do

✅ Salary & bonuses

✅ What we offer

✅ What we expect

✅ Relocating to Athens? We support your move

✅ Ready for your next career move in Athens?

What happens after you apply?

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us

German Customer Support | Smart Home Devices | Hybrid Athens | Mon–Fri | 5.10

✅ Location and schedule

✅ About the project

✅ What you will do

✅ Salary & bonuses

✅ What we offer

✅ What we expect

✅ Relocating to Athens? We support your move

✅ Ready for your next career move in Athens?

What happens after you apply?

Explore related jobs

Submit Application

Thank you for your application!

What candidates say about ProRekruter

Please Follow & Like Us